In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 2025 - 16:00 UTC
Scheduled - Following yesterdays investigation from our upstream network provider (https://status.sharp-stream.com/incidents/v8k3dqzlhc6p) we have been informed that there is additional urgent work that needs to take place.

We will repeat the work to reroute all traffic via a redundant path, so no service impact is expected. Again, there is minimal risk of disruption if the secondary path experiences an issue, though this is highly unlikely.

Thank you for your understanding.

Jun 11, 2025 16:00 - Jun 12, 2025 09:00 UTC
Live Streams Operational
90 days ago
100.0 % uptime
Today
Icecast Streams ? Operational
90 days ago
100.0 % uptime
Today
Monetised Streams Operational
90 days ago
100.0 % uptime
Today
On-Demand Streaming Operational
90 days ago
100.0 % uptime
Today
Standard on-demand streams Operational
90 days ago
100.0 % uptime
Today
Monetised on-demand streams Operational
90 days ago
100.0 % uptime
Today
FTP Services Operational
90 days ago
100.0 % uptime
Today
Ingress Operational
90 days ago
100.0 % uptime
Today
Audio ingests Operational
90 days ago
100.0 % uptime
Today
Premium ingests Operational
90 days ago
100.0 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
Portal user access Operational
90 days ago
100.0 % uptime
Today
TimbreCMS Operational
90 days ago
100.0 % uptime
Today
TimbreCMS user access Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
User Access Operational
90 days ago
100.0 % uptime
Today
Network & Infrastructure Under Maintenance
90 days ago
99.99 % uptime
Today
Core network devices Operational
90 days ago
100.0 % uptime
Today
Transit providers Under Maintenance
90 days ago
99.99 % uptime
Today
Storage Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jun 12, 2025

No incidents reported today.

Jun 11, 2025
Completed - The scheduled maintenance has been completed.
Jun 11, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 15:00 UTC
Scheduled - One of our network providers has informed us of vital maintenance that requires performing tonight on a fibre link between data centres. To support this, we’ll temporarily disable a secondary fibre from 15:00 UTC today until tomorrow morning.

Traffic will reroute via a redundant path, so no service impact is expected. There is minimal risk of disruption if the secondary path experiences an issue, though this is highly unlikely.

We’ll monitor closely and provide updates as needed.

Jun 10, 09:32 UTC
Jun 10, 2025
Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025
Resolved - We are aware of an incident that affected a portion of our edge-ads streaming servers earlier this morning at 09:04 UTC. As a result, some listeners may have experienced a disconnection. The relative audience on the affected servers was low as the servers had just come back into service, mitigating the potential impact.

Our Streaming Infrastructure team has identified that the disruption followed an unintended server restart. Service was promptly restored, and we are reviewing processes to help prevent similar occurrences. We do not expect the issue to reoccur and we apologise for any inconvenience this may have caused.

Jun 5, 09:04 UTC
Jun 4, 2025
Completed - The scheduled maintenance has been completed.
Jun 4, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 00:00 UTC
Scheduled - Our engineers will be performing a second round of updates to the stream monitoring software to enable auto-recovery of premium streams.

There may be a brief interruption to monitoring during the deployment but no impact is expected in regard to core service delivery.

May 29, 14:39 UTC
Jun 3, 2025

No incidents reported.

Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025

No incidents reported.

May 29, 2025
Completed - The scheduled maintenance has been completed.
May 29, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 23:00 UTC
Scheduled - Our engineers will be performing an update of the stream monitoring software to enable auto-recovery of premium streams.

There may be a brief interruption to monitoring during the deployment but no impact is expected in regard to core service delivery.

May 22, 10:24 UTC