All Systems Operational

Uptime over the past 90 days. View historical uptime.
Live Streams Operational
90 days ago
100.0 % uptime
Today
Icecast Streams ? Operational
90 days ago
100.0 % uptime
Today
Monetised Streams Operational
90 days ago
100.0 % uptime
Today
On-Demand Streaming Operational
90 days ago
100.0 % uptime
Today
Standard on-demand streams Operational
90 days ago
100.0 % uptime
Today
Monetised on-demand streams Operational
90 days ago
100.0 % uptime
Today
FTP Services Operational
90 days ago
100.0 % uptime
Today
Ingress Operational
90 days ago
100.0 % uptime
Today
Audio ingests Operational
90 days ago
100.0 % uptime
Today
Premium ingests Operational
90 days ago
100.0 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
Portal user access Operational
90 days ago
100.0 % uptime
Today
TimbreCMS Operational
90 days ago
100.0 % uptime
Today
TimbreCMS user access Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
Radar User Access Operational
90 days ago
100.0 % uptime
Today
Network & Infrastructure Operational
90 days ago
99.99 % uptime
Today
Core network devices Operational
90 days ago
100.0 % uptime
Today
Transit providers Operational
90 days ago
99.99 % uptime
Today
Storage Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Maintenance: Timbre Application Layer Update Nov 26, 2025 10:00-11:30 UTC

We will soon be carrying out planned maintenance to improve Timbre’s stability and performance as part of a wider upgrade programme. The fist phase of this work involves a DNS switch to serve the application layer of Timbre from a new environment.

What this means for Timbre users:

You may be logged out of Timbre as the work takes place. Simply sign back in to continue working.

There may be brief, temporary delays when accessing the Timbre interface while the system updates complete.

All audio, feeds, and assets used on websites, apps, and syndication partners will continue to work as normal. Listener access to your content will not be interrupted.

This is the first step in a planned series of improvements, and this phase is designed to be low-impact.

Thank you for your patience while we continue to enhance Timbre for all users.
Posted on Nov 20, 2025 - 14:49 UTC
Nov 26, 2025

No incidents reported today.

Nov 25, 2025

No incidents reported.

Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

Nov 21, 2025

No incidents reported.

Nov 20, 2025
Edge Server Maintenance
Completed - The scheduled maintenance has been completed.
Nov 20, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 23:00 UTC
Scheduled - We will be booting an out-of-service edge server during the specified maintenance window. This server hosts vms across all edge server stacks.

Our engineers will be on hand to perform this in a controlled fashion to mitigate impact. While we don’t anticipate any interruption to streams, we are blocking out an out of hours maintenance window should there be any unexpected impact to live audience.
Nov 18, 17:11 UTC
Nov 19, 2025
Upstream Network Incident @ 10:24UTC
Resolved - We have monitored stability since this mornings audience drop. We shall maintain our contact with the service provider to ensure that the necessary actions are taken to mitigate any such occurence in future.
Nov 19, 16:54 UTC
Monitoring - At approximately 10:24 this morning, we saw a short period of increased audience disconnections across our network. This will have affected listener connections via multiple ISPs across the UK and EU. Some ISPs will have been disproportionately affected due to their routing preferences (we noticed a disproportionate drop in the UK for connections on Sky, for instance).

Our investigation shows the issue originated from an upstream Internet provider (RETN) whose network sits between our edges and several major ISPs. When their routes briefly degraded, listeners using affected ISPs experienced short connection drops. As such, we do not believe this issue was isolated to the SharpStream network.

There were no platform changes or deployments on our side at the time.

We have already raised this with the provider and are waiting for further detail. We will share any updates as soon as we have them.
Nov 19, 11:25 UTC
Nov 18, 2025

No incidents reported.

Nov 17, 2025

No incidents reported.

Nov 16, 2025

No incidents reported.

Nov 15, 2025

No incidents reported.

Nov 14, 2025

No incidents reported.

Nov 13, 2025
Monitoring Software Version Update
Completed - The scheduled maintenance has been completed.
Nov 13, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 23:00 UTC
Update - Due to unforeseen circumstance, the maintenance originally planned for this evening will not be proceeding as scheduled and will instead occur next week.

Maintenance date: Nov 12, 2025 - 11:00PM UTC, ending at Nov 13, 2025 - 2:00AM UTC.

Thank you for your understanding and patience.
Nov 5, 16:24 UTC
Scheduled - We will be carrying out a planned update to the monitoring software that keeps track of live stream health and performance.

Impact
We don’t expect any disruption to live streams during this maintenance. The update has already been thoroughly tested on our development systems. There may be brief blips in monitoring availability as the update is performed.
Oct 31, 13:48 UTC
Nov 12, 2025
Audience drop at 11:24UTC
Resolved - following a period of monitoring we can confirm the servers in the affected datacentre are stable.
Nov 12, 16:25 UTC
Investigating - We are aware of an audience drop across live services that occured this morning at 11:25am. After initial investigation we have isolated the affected audience to a single datacentre.

We shall continue to investigate the nature of this issue to determine a root cause. We do not expect any continual disruption at this time.
Nov 12, 12:46 UTC
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