All Systems Operational

Uptime over the past 90 days. View historical uptime.
Live Streams Operational
90 days ago
100.0 % uptime
Today
Icecast Streams Operational
90 days ago
100.0 % uptime
Today
Monetised Streams Operational
90 days ago
100.0 % uptime
Today
On-Demand Streaming Operational
90 days ago
100.0 % uptime
Today
Standard on-demand streams Operational
90 days ago
100.0 % uptime
Today
Monetised on-demand streams Operational
90 days ago
100.0 % uptime
Today
FTP Services Operational
90 days ago
100.0 % uptime
Today
Ingress Operational
90 days ago
100.0 % uptime
Today
Audio ingests Operational
90 days ago
100.0 % uptime
Today
Premium ingests Operational
90 days ago
100.0 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
Portal user access Operational
90 days ago
100.0 % uptime
Today
TimbreCMS Operational
90 days ago
100.0 % uptime
Today
TimbreCMS user access Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
Radar User Access Operational
90 days ago
100.0 % uptime
Today
Network & Infrastructure Operational
90 days ago
99.99 % uptime
Today
Core network devices Operational
90 days ago
100.0 % uptime
Today
Transit providers Operational
90 days ago
99.99 % uptime
Today
Storage Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Timbre Server Upgrade Dec 10, 2025 14:30-15:30 UTC

Update - Good morning,

Please note that this maintenance has been rescheduled for 14:30 this afternoon.

We will we performing upgrades on the servers responsible for delivering our Timbre services. We will approach this in a staggered manner to ensure access is not interrupted, always ensuring our load balancing directs to functioning servers.

As such, no downtime or user access is expected.

Thanks,
SharpStream Team
Dec 10, 2025 - 09:33 UTC
Scheduled - We will we performing upgrades on the servers responsible for delivering our Timbre services. We will approach this in a staggered manner to ensure access is not interrupted, always ensuring our load balancing directs to functioning servers.

As such, no downtime or user access is expected.
Dec 08, 2025 - 15:06 UTC
Dec 10, 2025

No incidents reported today.

Dec 9, 2025

No incidents reported.

Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025

No incidents reported.

Dec 3, 2025

No incidents reported.

Dec 2, 2025
Timbre: Database Migration - Monitoring
Completed - The scheduled maintenance has been completed.
Dec 2, 15:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 13:29 UTC
Scheduled - Following the successful migration of Timbre’s database, our engineers are carrying out extended monitoring and completing final post-migration tasks. A two-hour maintenance window has been opened to cover this activity. Users may experience brief periods of reduced performance or unavailability.
Dec 2, 13:29 UTC
Timbre: Database Migration
Completed - The scheduled maintenance has been completed.
Dec 2, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 11:30 UTC
Scheduled - Our development team will be migrating Timbre's database to a new location in our infrastructure. Timbre will be put into maintenance mode during the window to maintain data integrity through the migration. We will be working around recording windows to mitigate any delays to recording publishing.
Dec 1, 09:39 UTC
Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025
Upstream Network Incident @ 10:08UTC
Resolved - Services have remained stable since the incident this morning. We will continue down the path of investigation with the supplier.
Nov 27, 16:45 UTC
Monitoring - At approximately 10:08 this morning, we saw a short period of increased audience disconnections across our network. This will have affected listener connections via multiple ISPs across the UK and EU. Some ISPs will have been disproportionately affected due to their routing preferences (we noticed a disproportionate drop in the UK for connections on Sky, for instance).

Our investigation shows the issue originated from an upstream Internet provider (RETN) whose network sits between our edges and several major ISPs. When their routes briefly degraded, listeners using affected ISPs experienced short connection drops. As such, we do not believe this issue was isolated to the SharpStream network.

There were no platform changes or deployments on our side at the time.

We are raising this with the provider and will share any updates as soon as we have them.
Nov 27, 11:01 UTC
Nov 26, 2025
Maintenance: Timbre Application Layer Update
Completed - The scheduled maintenance has been completed.
Nov 26, 11:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 10:00 UTC
Scheduled - We will soon be carrying out planned maintenance to improve Timbre’s stability and performance as part of a wider upgrade programme. The fist phase of this work involves a DNS switch to serve the application layer of Timbre from a new environment.

What this means for Timbre users:

You may be logged out of Timbre as the work takes place. Simply sign back in to continue working.

There may be brief, temporary delays when accessing the Timbre interface while the system updates complete.

All audio, feeds, and assets used on websites, apps, and syndication partners will continue to work as normal. Listener access to your content will not be interrupted.

This is the first step in a planned series of improvements, and this phase is designed to be low-impact.

Thank you for your patience while we continue to enhance Timbre for all users.
Nov 20, 14:49 UTC
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