All Systems Operational

Uptime over the past 90 days. View historical uptime.
Live Streams Operational
90 days ago
100.0 % uptime
Today
Icecast Streams ? Operational
90 days ago
100.0 % uptime
Today
Monetised Streams Operational
90 days ago
100.0 % uptime
Today
On-Demand Streaming Operational
90 days ago
100.0 % uptime
Today
Standard on-demand streams Operational
90 days ago
100.0 % uptime
Today
Monetised on-demand streams Operational
90 days ago
100.0 % uptime
Today
FTP Services Operational
90 days ago
100.0 % uptime
Today
Ingress Operational
90 days ago
100.0 % uptime
Today
Audio ingests Operational
90 days ago
100.0 % uptime
Today
Premium ingests Operational
90 days ago
100.0 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
Portal user access Operational
90 days ago
100.0 % uptime
Today
TimbreCMS Operational
90 days ago
100.0 % uptime
Today
TimbreCMS user access Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
Radar User Access Operational
90 days ago
100.0 % uptime
Today
Network & Infrastructure Operational
90 days ago
99.99 % uptime
Today
Core network devices Operational
90 days ago
100.0 % uptime
Today
Transit providers Operational
90 days ago
99.99 % uptime
Today
Storage Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 16, 2025

No incidents reported today.

Nov 15, 2025

No incidents reported.

Nov 14, 2025

No incidents reported.

Nov 13, 2025
Monitoring Software Version Update
Completed - The scheduled maintenance has been completed.
Nov 13, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 23:00 UTC
Update - Due to unforeseen circumstance, the maintenance originally planned for this evening will not be proceeding as scheduled and will instead occur next week.

Maintenance date: Nov 12, 2025 - 11:00PM UTC, ending at Nov 13, 2025 - 2:00AM UTC.

Thank you for your understanding and patience.
Nov 5, 16:24 UTC
Scheduled - We will be carrying out a planned update to the monitoring software that keeps track of live stream health and performance.

Impact
We don’t expect any disruption to live streams during this maintenance. The update has already been thoroughly tested on our development systems. There may be brief blips in monitoring availability as the update is performed.
Oct 31, 13:48 UTC
Nov 12, 2025
Audience drop at 11:24UTC
Resolved - following a period of monitoring we can confirm the servers in the affected datacentre are stable.
Nov 12, 16:25 UTC
Investigating - We are aware of an audience drop across live services that occured this morning at 11:25am. After initial investigation we have isolated the affected audience to a single datacentre.

We shall continue to investigate the nature of this issue to determine a root cause. We do not expect any continual disruption at this time.
Nov 12, 12:46 UTC
Nov 11, 2025

No incidents reported.

Nov 10, 2025
Premium Streams - Considerations for Remembrance Day Silence Observances
Completed - The scheduled maintenance has been completed.
Nov 10, 09:30 UTC
Scheduled - This is a notice to all Premium Stream Customers ahead of Remembrance Day observances on Sunday and Tuesday. For stations observing the Silence, we want to inform you of the preparations required to ensure that your backup content is not played out on your live stream during this time. Please ensure that one of the following actions has been taken ahead of the silence:

1) Have an ambient noise file (>-40dB) prepared to play out instead of silence: This is typical practice for stations given the number of automated fallbacks that tend to be in place at FM transmission sites or DAB Muxs. This could be a cityscape or birdsong or similar, just ensure your file exceeds -40dB and this will not be flagged as silence and therefore not trigger a fallback to backup file by our script. You can find a file for this purpose in our help guide here: https://support.sharp-stream.com/support/solutions/articles/48001244755-observed-silence-best-practice-guide

2) Replace your backup content with silence: If you do not plan to play an ambient file at the time of the silence, then your silent encoder feed will trigger a fallback to your backup feed. If your backup feed is set to play out music or backup audio, replace this audio with a silence file in Timbre. Ensure the backup content has been reloaded prior to the time of silence so the silence file takes hold.

We recommend that you run a test of your silence ahead of the day to ensure that the above settings that you have applied are functioning correctly.
Nov 7, 16:56 UTC
Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage