Scheduled Maintenance – Primary Ingest Infrastructure (A-feeds)

Scheduled Maintenance Report for SharpStream Ltd

Completed

The scheduled maintenance has been completed.
Posted Feb 12, 2026 - 01:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 12, 2026 - 00:00 UTC

Scheduled

Maintenance Window: 12/02/2026 00:00 - 12/02/2026 01:00

This maintenance window reflects the correct timing for the essential stability work on our primary ingest infrastructure that services A-feeds contributions.

During this window, we will be carrying out stability improvements which will require a restart.

What to expect

Our afeeds ingests will experience planned downtime of approximately 15–30 minutes during the maintenance window.

Where a backup ingest contribution is configured, streams will automatically switch over to B-feeds to minimise listener impact.

If a B-feeds contribution is not configured, listeners may be disconnected or served the failover feed or silence, depending on your streaming plan type and configuration.

Recommended action

To help ensure uninterrupted service, we strongly encourage all live streaming customers to confirm that an active contribution to our B-feeds ingest is configured.

B-feeds contribution details are available in Portal.
Help guide:
https://support.sharp-stream.com/support/solutions/articles/48001215000-where-can-i-find-the-mount-information-for-encoder-contribution-

If you would like assistance reviewing your configuration, please contact support@sharp-stream.com.

Thank you for your cooperation as we continue to improve platform stability.
Posted Feb 11, 2026 - 09:37 UTC
This scheduled maintenance affected: Live Streams (Icecast Streams, Monetised Streams) and Ingress (Audio ingests, Premium ingests).