All Systems Operational

Uptime over the past 90 days. View historical uptime.
Live Streams Operational
90 days ago
100.0 % uptime
Today
Icecast Streams Operational
90 days ago
100.0 % uptime
Today
Monetised Streams Operational
90 days ago
100.0 % uptime
Today
On-Demand Streaming Operational
90 days ago
99.98 % uptime
Today
Standard on-demand streams Operational
90 days ago
99.97 % uptime
Today
Monetised on-demand streams Operational
90 days ago
99.97 % uptime
Today
FTP Services Operational
90 days ago
100.0 % uptime
Today
Ingress Operational
90 days ago
100.0 % uptime
Today
Audio ingests Operational
90 days ago
100.0 % uptime
Today
Premium ingests Operational
90 days ago
100.0 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
Portal user access Operational
90 days ago
100.0 % uptime
Today
TimbreCMS Operational
90 days ago
100.0 % uptime
Today
TimbreCMS user access Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
Radar User Access Operational
90 days ago
100.0 % uptime
Today
Network & Infrastructure Operational
90 days ago
99.99 % uptime
Today
Core network devices Operational
90 days ago
99.99 % uptime
Today
Transit providers Operational
90 days ago
99.99 % uptime
Today
Storage Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled Maintenance – Ingest Silence Monitoring Update Mar 18, 2026 23:00 - Mar 19, 2026 02:00 UTC

We will be carrying out planned maintenance next week to update the way silence detection is configured across our ingest services.

This change will help ensure more consistent and reliable monitoring of incoming audio feeds.

Customer Impact:

- No disruption to live streams is expected.
- You may notice brief monitoring irregularities while the update is being applied.

Affected Components:

- All ingest services

If you have any questions, please contact our support team.
Posted on Mar 13, 2026 - 09:25 UTC
Mar 13, 2026

No incidents reported today.

Mar 12, 2026
Degraded performance affecting B-Feeds
Resolved - A fix has been implemented to the incident affecting Bfeeds, and we can now confirm that all services have been restored.

We will continue to monitor the performance of the affected components to ensure the fix has taken hold and is working as expected.
Mar 12, 10:23 UTC
Identified - We are aware of degraded performance affecting B-feeds. Our team is actively investigating the issue, and we are working diligently to resolve it as quickly as possible.

We will provide you with more information soon.
Mar 12, 10:03 UTC
Network Configuration Update
Completed - The scheduled maintenance has been completed.
Mar 12, 02:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 23:01 UTC
Scheduled - During this window, we will be applying configuration updates to core network equipment to optimise routing and prepare additional network capacity for future expansion.

Customer Impact:
No service interruption is expected.

As with any network maintenance, brief routing adjustments may occur while changes are applied, but we do not anticipate any customer-facing disruption.

We will complete the work as quickly as possible within the maintenance window and continue to monitor services throughout.

If you have any questions, please contact our support team.
Mar 9, 12:08 UTC
Ingest Bfeeds configuration optimisation
Completed - The scheduled maintenance has been completed.
Mar 12, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 23:00 UTC
Scheduled - During this window, we will be deploying an efficiency improvement to our ingest infrastructure, focusing on the bfeeds (backup) ingests. As part of the update, there may be a brief interruption of approximately 1–2 minutes to connections to Bfeeds ingest servers.

We will aim to complete the work as quickly as possible within the maintenance window and minimise any disruption.

If you have any questions, please contact our support team - support@sharp-stream.com
Mar 9, 12:00 UTC
Mar 11, 2026
Degraded performance - Premium Ingest connections
Resolved - We identified an issue yesterday that caused intermittent buffering and instability on a subset of streams hosted on our Premium infrastructure.

Our engineers investigated immediately and determined that elevated load on one of the ingest servers was impacting its ability to process incoming streams consistently. Mitigating actions were applied to reduce the load on that infrastructure and stability has now been restored.

We are continuing to monitor the platform closely and will complete a deeper review of the underlying behaviour that triggered the condition.

At present all services are operating normally.

If you notice anything unusual on your streams, please let us know and we will investigate immediately.
Mar 11, 12:34 UTC
Monitoring - Our engineers have taken mitigating measures to improve load on the server and we have seen stability resume. We shall continue to monitor overnight and tomorrow before considering this as resolved as we continue to ascertain the root cause.
Mar 10, 16:47 UTC
Investigating - We are aware of an issue affecting contributions to our ingest-premium-afeeds server. Our team are investigating this issue urgently and we will update this StatusPage incident with our findings and resolution plan.
Mar 10, 13:30 UTC
Mar 10, 2026
Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026
Monitoring Software Update
Completed - The scheduled maintenance has been completed.
Mar 5, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 23:00 UTC
Scheduled - In this window we will be updating to our stream monitoring software on our ingest server to improve performance and fix identified bugs.

There may be some briefs blips in monitoring availability during this time. Given the sensitivity of this work as it impacts our ingest server stacks, we will be using an extended deployment window as sufficient monitoring time to ensure stability after deployment.
Feb 24, 15:31 UTC
Router Configuration Changes
Completed - The scheduled maintenance has been completed.
Mar 5, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 23:01 UTC
Scheduled - We will be making some changes to our BGP announcements on our routers. This only pertains to IP ranges that are not in active use - therefore we do not anticipate any customer impact.
Mar 2, 13:53 UTC
Mar 4, 2026
Mar 3, 2026

No incidents reported.

Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage