All Systems Operational
Uptime over the past 90 days. View historical uptime.
Live Streams Operational
90 days ago
99.99 % uptime
Today
Icecast Streams ? Operational
90 days ago
100.0 % uptime
Today
Monetised Streams Operational
90 days ago
99.99 % uptime
Today
On-Demand Streaming Operational
90 days ago
100.0 % uptime
Today
Standard on-demand streams Operational
90 days ago
100.0 % uptime
Today
Monetised on-demand streams Operational
90 days ago
100.0 % uptime
Today
FTP Services Operational
90 days ago
100.0 % uptime
Today
Ingress Operational
90 days ago
100.0 % uptime
Today
Audio ingests Operational
90 days ago
100.0 % uptime
Today
Premium ingests Operational
90 days ago
100.0 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
Portal user access Operational
90 days ago
100.0 % uptime
Today
TimbreCMS Operational
90 days ago
100.0 % uptime
Today
TimbreCMS user access Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
User Access Operational
90 days ago
100.0 % uptime
Today
Network & Infrastructure Operational
90 days ago
99.98 % uptime
Today
Core network devices Operational
90 days ago
99.97 % uptime
Today
Transit providers Operational
90 days ago
99.98 % uptime
Today
Storage Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Dec 10, 2023

No incidents reported today.

Dec 9, 2023

No incidents reported.

Dec 8, 2023

No incidents reported.

Dec 7, 2023

No incidents reported.

Dec 6, 2023
Maintenance: Monitoring bug fix
Completed - The scheduled maintenance has been completed.
Dec 6, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 00:00 UTC
Scheduled - Engineers will be pushing a bug fix to our server responsible for stream monitoring and notifications.

Monitoring services should only be affected for a matter of seconds while the update is pushed. No further impact is expected.

NOTE: This work was originally scheduled to be conducted on the 29th of November and had to be rescheduled.
Nov 30, 15:56 UTC
Premium scripts restart
Completed - The scheduled maintenance has been completed.
Dec 6, 01:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 00:00 UTC
Scheduled - System(s) to be updated
Ingest Premium configurations (bfeeds)

Purpose of Maintenance
Engineers will be restarting backup premium instances to finish the adjustment of playlist reload logic from 'rounds' to 'seconds' to ensure playlist updates are updated and ingested in a timely fashion.

As this is a backup service, we do not expect any disruption to streaming output.

Maintenance Period
Wednesday 06/12/23 - 00:00 - 01:00 GMT

NOTE: This work was originally scheduled to be conducted on the 29th of November and had to be rescheduled.
Nov 30, 16:00 UTC
Dec 5, 2023

No incidents reported.

Dec 4, 2023

No incidents reported.

Dec 3, 2023

No incidents reported.

Dec 2, 2023

No incidents reported.

Dec 1, 2023

No incidents reported.

Nov 30, 2023
Maintenance: Monitoring bug fix
Completed - The scheduled maintenance was rescheduled.
Nov 30, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 22:00 UTC
Scheduled - Our engineers will be pushing a bug fix to our server responsible for stream monitoring and notifications.

Monitoring services should only be affected for a matter of seconds while the update is pushed. No further impact is expected.
Nov 27, 16:26 UTC
Backup Premium Scripts restart
Completed - The scheduled maintenance was rescheduled.
Nov 30, 00:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 00:00 UTC
Scheduled - System(s) to be updated
Ingest Premium configurations (bfeeds)

Purpose of Maintenance
Engineers will be restarting backup premium instances to finish the adjustment of playlist reload logic from 'rounds' to 'seconds' to ensure playlist updates are updated and ingested in a timely fashion.

As this is a backup service, we do not expect any disruption to streaming output.

Maintenance Period
Thursday 30/11/23 - 00:00 - 01:00 GMT
Nov 27, 16:27 UTC
Nov 29, 2023
Nov 28, 2023
Upstream ISP outages
Resolved - We are aware of an upstream incident from one of the internet service providers that supply our primary datacentre. We have noted two partial live listener drops that occurred in the early hours of Tuesday 28/11/23 at midnight and 01:42am.

We have reached out to the affected ISP for further details.
Nov 28, 00:00 UTC
Nov 27, 2023

No incidents reported.

Nov 26, 2023

No incidents reported.

← Incident History Powered by Atlassian Statuspage