Update - Recoverable Incomplete AOD assets from the previous work have now been restored. Concluding this portion of the patch process.
Oct 22, 2026 - 17:17 UTC
Oct 22, 2026 - 17:17 UTC
Update - Recordings commencing at 16:00 BST have successfully started, We are working to recover any incomplete assets from the previous scheduler deployment.
Oct 22, 2026 - 15:36 UTC
Oct 22, 2026 - 15:36 UTC
Update - As part of the response to yesterday’s PHP vulnerabilitys and emergency patches, we have updated the scheduling and recording service used by Timbre.
As part of this release the recording container has been restarted, which will result in some short / truncated recordings during the deployment window.
We will use our recovery tooling to restore affected recordings from backup once broadcasts have reached their scheduled end.
Recovery will be run periodically until all impacted recordings have been patched.
We shall monitor new recordings from 16:00 BST onwards
Risk:
We’ve conducted through testing in the dev environment has been positive, but there remains some operational risk given the nature of the security change and the time constraints. Initial signs indicate functionality will continue as expected at the next key recording window (16:00)
Oct 22, 2026 - 14:41 UTC
As part of this release the recording container has been restarted, which will result in some short / truncated recordings during the deployment window.
We will use our recovery tooling to restore affected recordings from backup once broadcasts have reached their scheduled end.
Recovery will be run periodically until all impacted recordings have been patched.
We shall monitor new recordings from 16:00 BST onwards
Risk:
We’ve conducted through testing in the dev environment has been positive, but there remains some operational risk given the nature of the security change and the time constraints. Initial signs indicate functionality will continue as expected at the next key recording window (16:00)
Oct 22, 2026 - 14:41 UTC
Update - We would like to provide a further update on our ongoing remediation efforts relating to CVE-2026-109618 and CVE-2026-109619.
Our engineering teams have now completed the priority security updates across all identified publicly accessible services.
As further technical information regarding these vulnerabilities becomes available, additional assessment and remediation may be necessary. Our engineering teams will continue to monitor developments closely and take any further action required.
We have made significant progress today and will continue to prioritise the security and integrity of our services. Further updates will be provided as appropriate.
Oct 21, 2026 - 19:03 UTC
Our engineering teams have now completed the priority security updates across all identified publicly accessible services.
As further technical information regarding these vulnerabilities becomes available, additional assessment and remediation may be necessary. Our engineering teams will continue to monitor developments closely and take any further action required.
We have made significant progress today and will continue to prioritise the security and integrity of our services. Further updates will be provided as appropriate.
Oct 21, 2026 - 19:03 UTC
Identified - Following our earlier communication regarding security vulnerabilities CVE-2026-109618 and CVE-2026-109619, we wanted to provide a further update on our remediation efforts.
Security patches have now been released, and our engineering teams are actively deploying the necessary updates across relevant systems as a precautionary measure.
During this process, there may be minor, temporary interruptions to service as systems are updated and restarted. We are taking steps to minimise any disruption and will continue to monitor our services closely throughout the deployment.
We appreciate your patience and understanding as we work to ensure our systems remain secure and up to date.
We will provide further updates as necessary.
Kind regards,
The SharpStream Team
Oct 21, 2026 - 16:36 UTC
Security patches have now been released, and our engineering teams are actively deploying the necessary updates across relevant systems as a precautionary measure.
During this process, there may be minor, temporary interruptions to service as systems are updated and restarted. We are taking steps to minimise any disruption and will continue to monitor our services closely throughout the deployment.
We appreciate your patience and understanding as we work to ensure our systems remain secure and up to date.
We will provide further updates as necessary.
Kind regards,
The SharpStream Team
Oct 21, 2026 - 16:36 UTC
Investigating - We are aware of the recently disclosed security vulnerabilities CVE-2026-109618 and CVE-2026-109619 and are actively reviewing the available information to assess any potential impact on our systems and services.
The situation remains fluid, with further technical details and security patches expected from the relevant maintainers.
In the meantime, our engineering teams are closely monitoring developments and preparing to deploy the necessary updates as soon as verified patches become available.
We will provide a further update once additional information is confirmed, including any relevant remediation actions.
We take the security and integrity of our services seriously and will continue to monitor the situation closely.
Oct 21, 2026 - 13:24 UTC
The situation remains fluid, with further technical details and security patches expected from the relevant maintainers.
In the meantime, our engineering teams are closely monitoring developments and preparing to deploy the necessary updates as soon as verified patches become available.
We will provide a further update once additional information is confirmed, including any relevant remediation actions.
We take the security and integrity of our services seriously and will continue to monitor the situation closely.
Oct 21, 2026 - 13:24 UTC
Live Streams
Degraded Performance
Icecast Streams
Operational
Monetised Streams
Degraded Performance
On-Demand Streaming
Operational
Standard on-demand streams
Operational
Monetised on-demand streams
Operational
Ingress
Operational
Audio ingests
Operational
Premium ingests
Operational
Portal
Operational
Portal user access
Operational
TimbreCMS
Operational
TimbreCMS user access
Operational
Analytics
Operational
Radar User Access
Operational
Network & Infrastructure
Operational
Core network devices
Operational
Transit providers
Operational
Storage
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Maintenance: Announcing New Datacentre to the Internet Oct 26, 2026 08:00-16:00 UTC
As part of our initiative to deploy our next generation infrastructure - We’re carrying out a planned network maintenance window to prepare our new datacentre location for live use.
What’s happening
We’re updating how one of our new datacentres connects out to the wider internet. This work is needed so we can start bringing new edge servers and services online in that location.
Impact
- Some routing paths changes may occur for incoming feeds to static routes. However, no interruptions are to be expected.
- We do not expect any interruption to streams, feeds, or access during this work.
- Some internal ranges will begin routing directly via the new data centre rather than via an intermediary site. These are not yet used for production services, so this will not impact end users.
- We’ve verified that safety mechanisms for routing (including handling of unreachable routes) are correctly configured and will not affect service availability.
Posted on Oct 22, 2026 - 08:26 UTC
What’s happening
We’re updating how one of our new datacentres connects out to the wider internet. This work is needed so we can start bringing new edge servers and services online in that location.
Impact
- Some routing paths changes may occur for incoming feeds to static routes. However, no interruptions are to be expected.
- We do not expect any interruption to streams, feeds, or access during this work.
- Some internal ranges will begin routing directly via the new data centre rather than via an intermediary site. These are not yet used for production services, so this will not impact end users.
- We’ve verified that safety mechanisms for routing (including handling of unreachable routes) are correctly configured and will not affect service availability.
Posted on Oct 22, 2026 - 08:26 UTC