All Systems Operational

Live Streams Operational
90 days ago
99.99 % uptime
Today
Icecast Streams Operational
90 days ago
99.99 % uptime
Today
Monetised Streams Operational
90 days ago
100.0 % uptime
Today
On-Demand Streaming Operational
90 days ago
99.95 % uptime
Today
Standard on-demand streams Operational
90 days ago
99.95 % uptime
Today
Monetised on-demand streams Operational
90 days ago
99.95 % uptime
Today
Ingress Operational
90 days ago
100.0 % uptime
Today
Audio ingests Operational
90 days ago
100.0 % uptime
Today
Premium ingests Operational
90 days ago
100.0 % uptime
Today
Portal Operational
90 days ago
99.97 % uptime
Today
Portal user access Operational
90 days ago
99.97 % uptime
Today
TimbreCMS Operational
90 days ago
100.0 % uptime
Today
TimbreCMS user access Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
Radar User Access Operational
90 days ago
100.0 % uptime
Today
Network & Infrastructure Operational
90 days ago
100.0 % uptime
Today
Core network devices Operational
90 days ago
100.0 % uptime
Today
Transit providers Operational
90 days ago
100.0 % uptime
Today
Storage Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Maintenance: Introducing New Datacentre Routes/Soaking New Edge Services. Sep 9, 2026 08:30-09:30 UTC

We are updating our network routing so that a new datacentre can start handling a portion of live traffic. This is part of ongoing capacity and resilience improvements across our delivery network.

No changes to your configuration or stream URLs are required as part of this work.

Note: This maintenance will take place during business hours to ensure the necessary availability of internal teams and external network providers. We will complete the changes within the specified maintenance window and actively monitor traffic and routing throughout the day.


Expected Impact:

- Some network paths for incoming contribution streams (both primary and backup feeds) may change as traffic starts using the new datacentre edges.
- We do not expect listener-facing interruption as this is a network routing update, not an application or service change.
- Our team has optimised the routing configuration following previous incident analysis to mitigate any potentially disruptive behaviour during this work.

Posted on Sep 07, 2026 - 15:22 UTC

Firewall Configuration Update Sep 9, 2026 23:00 - Sep 10, 2026 02:00 UTC

We will be updating firewall rules to support connectivity between backup recording services and selected ingest infrastructure.

No customer impact is expected during this maintenance.

Posted on Sep 07, 2026 - 14:54 UTC

Sep 8, 2026

No incidents reported today.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

Resolved - This incident is now resolved. Monitoring has shown the service to be stable and working as expected.
Sep 4, 09:27 UTC
Monitoring - The issue has been identified, and functionality has returned. We will be monitoring performance to ensure continued stability.
Sep 3, 15:39 UTC
Identified - Our team have identified the issue and restored Portal user access. We are continuing to investigate to determine the root cause and ensure the stability of the service.
Sep 3, 12:42 UTC
Investigating - We are aware of an issue affecting Portal user access. Our team are in the process of investigating this issue.

We will provide further updates as progress is made.

Sep 3, 12:16 UTC

Sep 3, 2026

Sep 2, 2026

No incidents reported.

Sep 1, 2026

Resolved - All data has been restored and service is stable.
Sep 1, 08:11 UTC
Monitoring - Radar log shipping is restored. we shall be monitoring the service for 24 hours to confirm all data from the incident duration is backfilled properly.
Aug 27, 11:18 UTC
Identified - Our team have been investigating the issue and have found the root cause relating to an internal application. We will be implementing a fix to restore log shipping and backfill missing data. We do not expect any data loss from this incident.
Aug 27, 10:36 UTC
Investigating - We are aware of an issue whereby historical data is not being populated in our Radar analytics platform.

We are investigating this now to determine the root cause and we will ensure any missing data is restored where possible.

Stream connections have not been impacted - you can view your current stream audience in Portal for assurance.

Aug 27, 09:32 UTC

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

Aug 26, 2026

Completed - The scheduled maintenance has been completed.
Aug 26, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 23:00 UTC
Scheduled - We will be updating firewall rules to support connectivity between backup recording services and selected ingest infrastructure.

No customer impact is expected during this maintenance.

Aug 19, 13:45 UTC

Aug 25, 2026