All Systems Operational

Uptime over the past 90 days. View historical uptime.
Live Streams Operational
90 days ago
99.99 % uptime
Today
Icecast Streams Operational
90 days ago
99.99 % uptime
Today
Monetised Streams Operational
90 days ago
100.0 % uptime
Today
On-Demand Streaming Operational
90 days ago
99.95 % uptime
Today
Standard on-demand streams Operational
90 days ago
99.95 % uptime
Today
Monetised on-demand streams Operational
90 days ago
99.95 % uptime
Today
Ingress Operational
90 days ago
100.0 % uptime
Today
Audio ingests Operational
90 days ago
100.0 % uptime
Today
Premium ingests Operational
90 days ago
100.0 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
Portal user access Operational
90 days ago
100.0 % uptime
Today
TimbreCMS Operational
90 days ago
100.0 % uptime
Today
TimbreCMS user access Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
Radar User Access Operational
90 days ago
100.0 % uptime
Today
Network & Infrastructure Operational
90 days ago
100.0 % uptime
Today
Core network devices Operational
90 days ago
100.0 % uptime
Today
Transit providers Operational
90 days ago
100.0 % uptime
Today
Storage Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 1, 2026
Radar Analytics: Historical data not populating
Resolved - All data has been restored and service is stable.
Sep 1, 08:11 UTC
Monitoring - Radar log shipping is restored. we shall be monitoring the service for 24 hours to confirm all data from the incident duration is backfilled properly.
Aug 27, 11:18 UTC
Identified - Our team have been investigating the issue and have found the root cause relating to an internal application. We will be implementing a fix to restore log shipping and backfill missing data. We do not expect any data loss from this incident.
Aug 27, 10:36 UTC
Investigating - We are aware of an issue whereby historical data is not being populated in our Radar analytics platform.

We are investigating this now to determine the root cause and we will ensure any missing data is restored where possible.

Stream connections have not been impacted - you can view your current stream audience in Portal for assurance.
Aug 27, 09:32 UTC
Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026
Aug 26, 2026
Firewall configuration update
Completed - The scheduled maintenance has been completed.
Aug 26, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 23:00 UTC
Scheduled - We will be updating firewall rules to support connectivity between backup recording services and selected ingest infrastructure.

No customer impact is expected during this maintenance.
Aug 19, 13:45 UTC
Aug 25, 2026
Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

No incidents reported.

Aug 19, 2026
Incident affecting on-demand audio playback
Resolved - The issue affecting playback of on-demand audio assets hosted on Timbre has been resolved.

Playback of listen-again audio and podcasts has been restored and services are operating normally.

We apologise for any disruption caused.
Aug 19, 11:53 UTC
Investigating - We are aware of an issue affecting playback of on-demand audio assets. This will affect playback of listen-again audio and podcasts hosted on Timbre.

We are investigating and will provide more information as it becomes available.
Aug 19, 10:54 UTC
Aug 18, 2026
Timbre Resilience Maintenance
Completed - The scheduled maintenance has been completed.
Aug 18, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 13:00 UTC
Scheduled - We will be carrying out planned infrastructure changes to improve the resilience of the Timbre service.

Timbre will be placed into maintenance mode during the maintenance window and will be temporarily unavailable to users. A short period of service interruption is expected while the changes are applied.
Aug 17, 10:28 UTC
Ingest Connection Disruptions
Resolved - At approximately 10:44 UTC, a brief connectivity disruption affected a number of SharpStream ingest services, resulting in some contribution feeds disconnecting.

Most affected connections recovered automatically within a few minutes, with a small number taking longer to reconnect.

All affected services have now reconnected and are operating normally. No further customer impact is expected.

Our team will continue to review the event internally to understand the cause and inform any appropriate follow-up actions.
Aug 18, 10:44 UTC
← Incident History Powered by Atlassian Statuspage