Update - We would like to provide a further update on our ongoing remediation efforts relating to CVE-2026-109618 and CVE-2026-109619.
Our engineering teams have now completed the priority security updates across all identified publicly accessible services.

As further technical information regarding these vulnerabilities becomes available, additional assessment and remediation may be necessary. Our engineering teams will continue to monitor developments closely and take any further action required.

We have made significant progress today and will continue to prioritise the security and integrity of our services. Further updates will be provided as appropriate.

Oct 21, 2026 - 19:03 UTC
Identified - Following our earlier communication regarding security vulnerabilities CVE-2026-109618 and CVE-2026-109619, we wanted to provide a further update on our remediation efforts.

Security patches have now been released, and our engineering teams are actively deploying the necessary updates across relevant systems as a precautionary measure.

During this process, there may be minor, temporary interruptions to service as systems are updated and restarted. We are taking steps to minimise any disruption and will continue to monitor our services closely throughout the deployment.

We appreciate your patience and understanding as we work to ensure our systems remain secure and up to date.

We will provide further updates as necessary.

Kind regards,
The SharpStream Team

Oct 21, 2026 - 16:36 UTC
Investigating - We are aware of the recently disclosed security vulnerabilities CVE-2026-109618 and CVE-2026-109619 and are actively reviewing the available information to assess any potential impact on our systems and services.

The situation remains fluid, with further technical details and security patches expected from the relevant maintainers.

In the meantime, our engineering teams are closely monitoring developments and preparing to deploy the necessary updates as soon as verified patches become available.

We will provide a further update once additional information is confirmed, including any relevant remediation actions.

We take the security and integrity of our services seriously and will continue to monitor the situation closely.

Oct 21, 2026 - 13:24 UTC
Live Streams Degraded Performance
Icecast Streams Operational
Monetised Streams Degraded Performance
On-Demand Streaming Operational
Standard on-demand streams Operational
Monetised on-demand streams Operational
Ingress Operational
Audio ingests Operational
Premium ingests Operational
Portal Operational
Portal user access Operational
TimbreCMS Operational
TimbreCMS user access Operational
Analytics Operational
Radar User Access Operational
Network & Infrastructure Operational
Core network devices Operational
Transit providers Operational
Storage Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 21, 2026

Unresolved incident: CVE-2026-109618 & CVE-2026-109619 | Critical Security Alert – PHP.

Oct 20, 2026

Resolved - Resolved – Upstream Google Cloud Service Disruption

Google has resolved the incident affecting the London (europe-west2) region. Radar is stable and operating normally.

Thank you for your patience during this disruption.

Oct 20, 14:45 UTC
Monitoring - Update – Upstream Google Cloud Service Disruption

We have confirmed that the intermittent availability issues affecting Radar are related to an ongoing Google Cloud incident in the London (europe-west2) region.

This disruption is affecting our third-party analytics provider's ability to access and retrieve data, resulting in intermittent errors and failures when loading Radar.

This is an upstream infrastructure issue and is not caused by SharpStream's services or infrastructure.

Our analytics provider is monitoring the situation, and we will continue to provide updates as more information becomes available.

Google Cloud incident: https://status.cloud.google.com/incidents/Xs2XTHzAVC9YnafnPyzj

Oct 20, 09:43 UTC
Identified - We have identified an issue affecting data availability in Radar. Our team is investigating and will provide further updates as soon as the service has stabilised.
Oct 20, 08:37 UTC
Completed - The scheduled maintenance has been completed.
Oct 20, 13:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 09:30 UTC
Scheduled - We will be carrying out scheduled maintenance to bring additional database servers online and integrate them into the existing database cluster.

Expected impact:

No service disruption or audience impact is anticipated during this maintenance. However, there is a small risk of temporary service degradation or interruption while the database cluster synchronises.

This maintenance has been scheduled during business hours to ensure the appropriate engineering resources are available to support, monitor and respond promptly to any unexpected issues.

Our engineering team will monitor the cluster throughout the maintenance window and respond to any issues that arise.

Oct 16, 15:26 UTC

Oct 19, 2026

Completed - The scheduled maintenance has been completed.
Oct 19, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 09:00 UTC
Scheduled - We will be carrying out scheduled maintenance to establish network connectivity between two of our data centres, configure external network connections and conduct connectivity and resilience testing.

Expected impact:

No service disruption or audience impact is expected during this maintenance. All changes and testing will be isolated to the relevant infrastructure, which is not yet carrying production traffic. Existing streaming services and production network traffic will remain unaffected.

This maintenance has been scheduled during business hours to ensure the appropriate engineering resources are available to support, monitor and respond promptly to any unexpected issues.

An extended maintenance window has been allocated to allow sufficient time for configuration, testing and validation.

Oct 16, 15:45 UTC

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

Completed - The scheduled maintenance has been completed.
Oct 13, 16:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 13:30 UTC
Scheduled - We will be carrying out network configuration work in one of our core datacentre locations to bring a new device fully onto the network and enable internet access via an existing upstream connection.

This work is part of ongoing capacity and infrastructure build-out and does not involve changing existing production traffic paths.

During this window we will:

- Apply base configuration to a new network device so it can join our internal network
- Make minor switch configuration changes so the new device can communicate with the wider network
- Update router configuration to allow the new device to access the internet via an existing upstream connection, as the usual routes are not yet available
- These changes involve adding new internal network ranges and announcing them through our network, alongside the routes that already exist today.

Impact:

- No impact to existing production traffic is expected
- All work is limited to enabling connectivity for the new infrastructure
- Live services should remain available and operate as normal

Risk management and rollback:

- We have prepared a set of revert commands for the switch to restore its current configuration if needed
- Router changes will be applied with standard rollback protections, including automatic rollback if connectivity is lost

Oct 12, 08:06 UTC

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.