Network Maintenance (Primary Datacentre)
Scheduled Maintenance Report for SharpStream Ltd
The scheduled maintenance has been completed.
Posted Nov 23, 2023 - 03:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 23, 2023 - 00:01 UTC
System(s) to be updated:
On Thursday 23rd November at 00:00 SharpStream engineers will be upgrading our primary datacentre's networking equipment.

Purpose of Maintenance:
We will be replicating the same sequence of tasks in our Primary Datacentre as those performed the week prior in our secondary datacentre (see:

The maintenance will cause several periods of total network blackout in the location as the switching layers are upgraded and carrier traffic links are physically moved within the site. Any existing streaming connections within the site will be disconnected and will need to reconnect via the player/client logic in use (Alexa, Web player, apps etc).

Our engineers will switch live streams to source bfeeds contributions for the duration of the maintenance and redirect primary contributions to a temporary location in our secondary datacentre until work is complete (for those streams that do not have bfeeds functionality) . Switch overs will likely cause stream interruptions for listeners, however.

We would still advise all customers that have the capacity to send to our bfeeds service to do so. Contact our support team for assistance if required.

In terms of Listener traffic on edges in the primary Datacentre, this route will be drained ahead of the maintenance to gracefully transition traffic to the secondary datacentre while work takes place.
Posted Nov 13, 2023 - 16:31 UTC
This scheduled maintenance affected: Live Streams (Icecast Streams, Monetised Streams), Ingress (Audio ingests, Premium ingests), and Network & Infrastructure (Core network devices, Transit providers, Storage).