Intermittent Issues Affecting Radar Availability / Upstream Google Cloud Service Disruption

Incident Report for SharpStream Ltd

Resolved

Resolved – Upstream Google Cloud Service Disruption

Google has resolved the incident affecting the London (europe-west2) region. Radar is stable and operating normally.

Thank you for your patience during this disruption.
Posted Oct 20, 2026 - 14:45 UTC

Monitoring

Update – Upstream Google Cloud Service Disruption

We have confirmed that the intermittent availability issues affecting Radar are related to an ongoing Google Cloud incident in the London (europe-west2) region.

This disruption is affecting our third-party analytics provider's ability to access and retrieve data, resulting in intermittent errors and failures when loading Radar.

This is an upstream infrastructure issue and is not caused by SharpStream's services or infrastructure.

Our analytics provider is monitoring the situation, and we will continue to provide updates as more information becomes available.

Google Cloud incident: https://status.cloud.google.com/incidents/Xs2XTHzAVC9YnafnPyzj
Posted Oct 20, 2026 - 09:43 UTC

Identified

We have identified an issue affecting data availability in Radar. Our team is investigating and will provide further updates as soon as the service has stabilised.
Posted Oct 20, 2026 - 08:37 UTC
This incident affected: Analytics (Radar User Access).