Support Email Disruption | Microsoft 365 Outage

Incident Report for SharpStream Ltd

Identified

Microsoft are currently experiencing an outage affecting multiple Microsoft 365 services, including Exchange Online (email), Microsoft 365 Admin Centre, SharePoint Online and others.

This outage is affecting our ability to receive emails sent to our Support team.

If you require support, please contact us by telephone until Microsoft have restored the affected services. Our telephone number is 0800 999 2468 .

For international customers, please use +44 1273 041051 .

Users making use of Microsoft Single Sign-On are not impacted by this outage and continue to have access to Timbre, Portal and Radar.

We will provide an update once normal email operations have resumed.
Posted Nov 13, 2026 - 09:55 UTC
This incident affects: Portal (Portal user access), TimbreCMS (TimbreCMS user access), and Analytics (Radar User Access).