Partial audience drop at 15:11UTC
Incident Report for SharpStream Ltd
We are aware of an incident affecting servers in one of our datacentres at 15:11UTC

This caused a partial listener drop for a portion of customers.

We have found that the cause of the incident was an intermittent network degradation that caused a brief outage as a result of a routine administrative action.

We can confirm that all traffic levels have stabilised since the incident - our team will refrain from performing the inciting action until a robust resolution is found.
Posted Jul 09, 2024 - 03:30 UTC