Degraded Performance
Incident Report for SharpStream Ltd
What went wrong
Engineers were alerted that two of the edge servers were suffering excess load and this was causing intermittent service issues.

What has already been done
Customers will see the drop in audience due to the two servers being removed.

We apologise for the impact. Engineers are investigating the cause of instability on these servers and they will remain out of service until stability and performance can be assured.

When was the issue spotted
13:45 09/11/2023
Posted Nov 09, 2023 - 12:30 UTC